Our Approach
At Huron Coast Customs, every item is made with care and attention to detail. Because most of our products are custom or made to order, we take a thoughtful approach to returns and refunds.
Custom & Personalized Items
Due to the nature of custom work, all personalized and custom orders are final sale.
This includes items with:
If there is an issue with your order, please reach out — we will always do our best to make it right.
Non-Custom Items
For non-custom items, we accept returns within 7 days of delivery or pickup, provided the item is:
Unused
In original condition
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of receiving your order.
We may ask for photos so we can review and resolve the issue quickly. If approved, we will offer a replacement or refund.
Cancellations
Orders may be cancelled within 24 hours of purchase, as long as production has not already started.
Once production has begun, cancellations may not be possible for custom items.
Refunds
Approved refunds will be issued to the original method of payment.
Please allow a few business days for processing, depending on your payment provider.
Questions or Concerns
We want you to be happy with your order.
If something isn’t right, please reach out — we’re always open to working with you to find a solution.
Contact us anytime
